Q: How do I check the status of my order?
A: After placing your order, please allow 24–72 hours for it to be processed. Once shipped, you will receive a confirmation email with tracking details. You can track your order by visiting our “Track My Order” page.
Q: How long does shipping take?
A: Orders are processed within 24–72 hours, with an additional 3 days for handling and shipment. For Canada domestic orders, delivery typically takes 7–16 days. For international orders, please allow 5–20 days depending on your location.
Q: Why does shipping take so long?
A: Our products are uniquely crafted and offered at significantly lower prices than competitors, especially in the baby carrier industry. As a result, shipping may take slightly longer. We strive to ship your order as quickly as possible
Q: Do you ship internationally?
A: Yes! We proudly ship worldwide to ensure all customers can enjoy our products.
Q: Is your website secure with my personal information?
A: Absolutely. We use SSL encryption to ensure your personal information is secure. We do not store your credit card details—they are used only once during the purchase process and are securely handled by our payment processors.
Q: How do I place an order on your website?
A: Find the product you love, click “Add To Cart” or “Buy Now,” then enter your shipping and billing details at checkout. We’ll take care of the rest and ship your order as soon as possible.
Q: Does Your Store provide a quality guarantee for all products?
A: Yes! We stand by the quality of our products. If you receive a damaged item or are unsatisfied, please contact us right away. We offer free exchanges—just send us photo proof and return the product to us.
For any further questions or support, feel free to contact us at Eristiylez@gmail.com